Shipping Policy
Last Updated on November 1st 2022
We aim to deliver every order safely, securely, and on time.
1. Shipping Coverage
We ship across India to serviceable PIN codes.
2. Shipping Charges
- Free shipping on orders above ₹499
- Orders below ₹499: ₹59 shipping charge
- Cash on Delivery (COD) is available for eligible PIN codes. Any applicable COD charges will be shown at checkout.
Important: Correct PIN code is mandatory for delivery. Please ensure you enter the correct delivery PIN code. Orders with incorrect or non-serviceable PIN codes may be delayed, returned, or cancelled.
3. Order Processing Time
- Orders are usually processed within 3–5 business days, post a detailed quality inspection to ensure every piece meets VYAVI standards.
- Business days: Monday–Saturday
- Sundays/holidays are non-processing days
4. Estimated Delivery Time
- Standard delivery: 4–7 business days (depending on location)
- Remote PIN codes may take longer
Delays may occur due to:
- weather conditions,
- courier delays/strikes,
- operational restrictions,
- unforeseen circumstances.
We shall not be liable for delays or failure to perform due to events beyond our reasonable control.
5. Tracking
Once shipped, tracking details are shared via SMS/WhatsApp/email.
For tracking support, contact: hello@vyavi.com.
6. Address Accuracy
Customers must ensure:
- full name, complete address, correct PIN code, and active mobile number (and email ID for updates).
Re-delivery charges may apply if delivery fails due to incorrect or incomplete details.
7. Contact
Shipping-related assistance:
- Phone: 7290029100
- Email: hello@vyavi.com